01
Think
Define the problem, desired outcome and real constraints.
A proportional process: rigorous enough to protect the result, light enough to keep moving.
Define the problem, desired outcome and real constraints.
Understand users, risks, feasibility and what success means.
Make the experience tangible before expensive decisions harden.
Deliver working increments and keep decisions visible.
Test critical flows, accessibility, security and acceptance criteria.
Launch with evidence, documentation and a clear handover.
You see what is being decided, what is being built, what has been verified and what still carries risk.